Operations Specialist, Scheduling and Cell Logistics

Company: Innova
Location: Seattle
Posted on: April 13, 2025

Job Description:

Innova Solutions has a client that is immediately hiring for an Operations Specialist

Is this your next job Read the full description below to find out, and do not hesitate to make an application.

Position type: Full-time, contact
Location: Remote
Duration: 12 Months

As an Operations Specialist you will:
The Global Operations Specialist, Scheduling and Cell Logistics will be the primary points of contact for our manufacturing and logistics partners, both internally and externally over the weekends. The specialist will be responsible for monitoring patient treatment schedules for the manufacturing of clinical and commercial autologous cellular immunotherapy products. The specialist will resolve real time operational issues related to transportation, manufacturing, distribution, and administration. The specialist must maintain strong relationships with both internal and external partners to ensure best-in class customer service is delivered to our patient treatment centers around the world. The primary duty of the Global Operations Specialist, Scheduling and Cell Logistics is to execute day-today operations, Participation in projects and working groups with growth opportunity as operations permit, considering performance and alignment with development plan.
Education and Experience:Bachelor's degree or equivalent work experience
3+ years of work experience in scheduling, planning, operations, logistics, and/or supply chain
Experience working in Salesforce CRM, APEX, Oracle, SAP, and/or other comparable planning/scheduling/execution systems is preferred
Experience working in a regulated environment (cGMP/FDA) is preferred
Must have strong proficiency with Office 365 software, especially Outlook, Excel, PowerPoint, and Word

*Responsibilities:Act as initial and primary scheduling point of contact for apheresis centers, manufacturing sites, couriers, and other logistics partners
Create and maintain patient schedules in coordination with apheresis centers, manufacturing sites, treatment sites, and third-party logistics
Monitor collection, delivery, transportation, and manufacturing activities
Troubleshoot and develop plans of action for issues throughout the patient journey
Interact with internal and external stakeholders over the phone and email
Ensure a positive end-to-end customer experience
Execute urgent escalations and facilitate product returns and product replacements
Input and maintain transactional data related to patient schedules within scheduling system
Actively participate in tactical and other meetings as assigned
Facilitate daily operations activities and meetings including shift turnover on rotating basis
Provide real-time scheduling portal support to external users
Monitor and triage requests and issues within the case management system

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Sara Almas
+1 470-226-3252
Sara.Almas@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*: Between $33.51 - $41.42 per hour.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024
Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws

Keywords: Innova, Everett , Operations Specialist, Scheduling and Cell Logistics, Professions , Seattle, Washington