Bilingual Family Case Manager

Company: Cocoon House
Location: Everett
Posted on: April 1, 2025

Job Description:

Description:The Bilingual Family Case Manager role works with families to achieve stability and prevent future youth homelessness. They engage families in their homes and in the community to assess family strengths and needs and create goal plans to meet those needs. This Bilingual Family Case Manager role, internally referred to as Bilingual Family Advocate, is responsible for supporting family case management with a total caseload of 15 families. This position also supports the facilitation of diversion seminars for parents and youth monthly. They also respond to community calls, collaborate with community partners, and work collaboratively across Cocoon House programs to ensure consistency of care for youth and families.
Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.
Bilingual Family Case Manager Duties & ResponsibilitiesFull-Time 40 hrs/week - On-siteWages: $24/hr DOE - +$1.50/hr pay differential for multi-lingual skills with additional paperworkThis position is typically a 9am-5pm work schedule with required evening flexibility two to three days each week to meet with families, as needed. This position also requires up to one weekend each month to conduct the WayOut Seminar with weekday schedule adjusted to accommodate. Family Case Management:

• --- Provide case management to 15 families and participate in family meetings with the Family Advocate.
• --- Support youth in creating their own goals that they want to work on with their family.
• --- Collaborate with Family Advocates in family meetings, as well as providing support to the youth while they participate in the meetings.
• --- Build relationships with community partners, support Family Education Advocates build a caseload, and gather community resources for families in Snohomish County.Caregiver Classes and Seminars:
  • --- Co-facilitate the monthly WayOUT diversion seminars. Collaborate with coworkers and community partners to present a strong diversion workshop to families.
  • --- Conduct monthly parenting classes throughout the year with the Prevention team.Other Responsibilities:
    • --- Provide low-barrier support for families through phone calls and drop-in services.
    • --- Provide referrals to other resources as needed.
    • --- Collect needed demographics and other information from youth and their families and complete all data entry associated with family case management and drop-in sessions in a complete and timely manner.
    • --- Support other Cocoon House programs to increase staff knowledge around family engagement and Prevention work as needed.
    • --- Assist the Director of Family Engagement in training Cocoon House staff in best practices in working with families.
    • --- A commitment to being a part of Cocoon House's equity, diversity and inclusion work.Benefits:
      • --- Medical, Dental, and Vision health options with employer contribution
      • --- Multilingual pay stipend
      • --- 403(b) retirement plan
      • --- 21 days of PTO accrued in first year
      • --- 10 agency-recognized holidays
      • --- Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainingsRequirements:Skills needed to be successful in this role:
        • --- Strong and effective communication skills; proficiency in crisis intervention/de-escalation.
        • --- Knowledge of issues facing young people, adolescent development, and strengths-based approaches in working with families.
        • --- Individuals with lived experience are strongly encouraged to apply.
        • --- Two years of experience working in human services field with at least one year of experience working with parents of grade school and middle school youth required.
        • --- Experience in facilitation required.
        • --- Bilingual English/Spanish required.General:
          • --- High school diploma/GED or high school equivalency
          • --- Must be 21 years of age or older
          • --- DCYF background clearance
          • --- Acceptable driver's abstract with no more than 2 violations within last 3 years
          • --- Possess a valid driver's license, auto insurance, and reliable transportationPhysical:
            • --- Ability to effectively communicate with all internal and external clients
            • --- Be able to hear voices and alarms.
            • --- Ability to read and comprehend a variety of materials
            • --- Ability to operate phone, computer, and record information for files and logs
            • --- Must be able to lift up to 50 Ibs
            • --- Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.
            • --- Go up and down stairs
              
              
              Compensation details: 24-25.5 Hourly Wage
              
              
              
              PI39909fd4e554-37248-37184376

Keywords: Cocoon House, Everett , Bilingual Family Case Manager, Executive , Everett, Washington